Shipping & Delivery
After you've finished making your purchase we aim to send your goods as soon as possible. You will be kept up to date in the ordering and delivery process. We aim to have your goods delivered in 2 - 4 days, this can be quicker if you live in Queensland or may be a little longer if you live in a remote area. You can choose to click and collect from our store, or we will send your goods via Australia Post or a courier.
Goods being damaged or lost in transit is not a regular event, but if it should happen then we will take responsibility for it. Please call us on 07 4153-3458 or email firstname.lastname@example.org
to report that the parcel has not arrived or is damaged and we will organise a suitable solution.
We can only ship within Australia.
Unless otherwise stated our shipping costs are:
- Footwear, Apparel and non bulky items over $150.00 shipping is free.
- Footwear, Apparel and non bulky items under $150.00 shipping is a flat rate of $10.00.
- Click and collect at the store - free.
- Fitness and bulky items are available to collect in store. We generally don't ship bulky items outside of the local region, however we can arrange a quote for you if necessary. Bulky items may include but not be limited to cardio, strength, boxing, weights and other fitness equipment and some sports and family games items.
Out of Stock
Our stock is updated consistently throughout the day, however instances can occur when a product you've ordered will no longer be available. If this should occur we will contact you. If we are unable to reorder the product we will give you a full refund immediately. If the product can be reordered we will inform you of the new deliver date and you can choose to wait or receive a refund.
Please note that some of our products are classified as Dangerous Goods and therefore may not be able to be sent. If this is the case we will contact you to arrange another delivery option or a full refund.
Shopping with Sportspower Bundaberg online should be as enjoyable and stress free as shopping in store. Therefore, Sportspower Bundaberg places enormous importance on ensuring your information is safe. Your credit card details are encrypted to ensure its’ safe transfer to us, and are removed from our system once your order has been dispatched.